Returns & Exchanges

Returns & Exchanges
Simple, fair and customer-focused return experience
🛍️ Return Period
Items can be returned or exchanged within 7 days of receiving your order.
📋 Conditions
  • Items must be unused and in original condition
  • All tags & packaging must be included
  • No signs of wear, damage, or alteration
🚫 Non-Returnable Items
  • Sale or discounted items
  • Accessories
  • Customized or altered products
🔄 Exchange Process
Contact our team before sending items back to arrange size or style exchange.
💰 Refunds
Refunds are processed within 7–14 business days after inspection and approval.
📦 Damaged Orders
Report damaged or incorrect items within 48 hours with photos.
📩 Need Help?
Email: support@voradesigns.com
WhatsApp: +971 XX XXX XXXX
VORA Designs — Luxury crafted for her most beautiful moments.